Services

Strategic Planning & Project Management

  • Strategic Planning & Roadmap Implementation
  • Project Scoping
  • Project Planning & Execution

Measurement & Evaluation

  • Organizational Outcome & Impact Measurement
  • Logic Model Implementation
  • Program Evaluation
  • Environmental Scans & Bench-marking Studies
  • Co-editor, Creating a Culture of Evaluation: Taking Your Library from Talk to Action” (2017)
  • Co-author, So Much More: The Economic Impact of Toronto Public Library on the City of Toronto,” (2013)

Information Management

  • Knowledge Management
  • Content Management
  • Information Architecture & Taxonomy Design
  • Business Intelligence

Academic Library Service Design

  • Digital collections management
  • Research data management
  • Scholarly communications

Research Services

  • Primary Research
  • Market Research
  • Competitive Intelligence