Evaluation, Measurement & Assessment
- Organizational Outcome & Impact Measurement
- Logic Model Implementation & Program Evaluation
- Environmental Scans & Bench-marking Studies
- Teaching & Training
- Co-editor, “Creating a Culture of Evaluation: Taking Your Library from Talk to Action” (2017)
- Co-author, “So Much More: The Economic Impact of Toronto Public Library on the City of Toronto,” (2013)
Project Management
- Strategic Planning & Roadmap Implementation
- Project Planning, Management & Execution
Teaching
- Data Librarianship
- Evaluation & Measurement
- Scholarly Communication