Services

Evaluation, Measurement & Assessment

• Organizational Outcome & Impact Measurement
• Logic Model Implementation & Program Evaluation
• Environmental Scans & Bench-marking Studies
• Teaching & Training
• Co-editor, “Creating a Culture of Evaluation: Taking Your Library from Talk to Action” (2017)
• Co-author, “So Much More: The Economic Impact of Toronto Public Library on the City of Toronto,” (2013)

Project Management

• Strategic Planning & Roadmap Implementation
• Project Planning, Management & Execution

Teaching

• Data Librarianship
• Evaluation & Measurement
• Scholarly Communication