In December 2014, the Independent Library Report for England called for a national strategy which articulated what public libraries in England are and why they are a force for good for all citizens. In response, and following widespread consultation, the Libraries Taskforce has published Libraries Deliver: Ambition for Public Libraries in England 2016-2021. The report is endorsed and supported by central government Read More…
Category: Strategic Planning
The impact of the Balanced Scorecard in libraries: From performance measurement to strategic management
By Marta de la Mano – University of Salamanca, Spain and Claire Creaser, LISU, Loughborough University, UK Abstract: A literature review of the development of the Balanced Scorecard in libraries was used to develop a series of hypotheses on the main characteristics of its implementation, use and outcomes. These were tested via an electronic questionnaire sent to Read More…